which is the final step in the crm process? group of answer choices developing crm programs identifying the target customers analyzing data implementing programs constructing a data warehouse

Analyzing data implementing programs. The CRM process is a five-step procedure used to ensure that every customer connection is valuable and personalised. Today's customers need a tailored customer experience that takes their unique needs into account. You must comprehend what your audience wants and needs in order to match these expectations.What is CRM ?The CRM process is a five-step procedure used to ensure that every customer connection is valuable and personalised. The information and features your team needs to implement this plan and, eventually, convert leads into customers are provided by a customer relationship management system (CRM system).Marketers will carry out research to determine the target demographics, interests, preferred means of communication, types of messaging, and concerns of their audience.In order to divide the target market for a brand into groups with comparable interests or demographics, audience personas are developed. This aids marketers in determining the target demographic for their campaigns and the demographics most likely to become consumers.A/B tests and marketing automation can be used to figure out what works and what doesn't, to design special campaigns for special client groups, such those for social media or email, and to develop lead generation plans.To learn more about CRM refer :https://brainly.com/question/25656282#SPJ4