what were the key challenges dbs faced that provided the impetus towards the pursuit of a digital transformation strategy? what did dbs do to deal with these challenges?

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The things that DBS faced against their challenges was that they made changes in their business practices by analyzing how they could create a strategy for their company's internal expansion, continue to implement the pace of innovation, and be willing to make the necessary adjustments for reform. Several key elements within DBS's digital business strategy included:CEO Focus on Digitization Implemented advances in next-generation technology that administrators can leverageThe introduction of a new banking system, including investments located in different countries to demonstrate the internationalization of services to the world.The establishment of T&O is enforced by the collaboration of operations and IT in developing various strategies for the business that could help their banking platformAmong the most radical changes introduced by the DBS were:A CIO can be hired to oversee the Innovation OfficeCustomer Experience Council App. Focus on creating a perception of remarkable and reliable customer service and insist on using digitization-driven technologies in your products.You can learn more about at :brainly.com/question/15209227#SPJ4

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