You have been using your Microsoft cordless mouse for a year but it suddenly stopped
working. You did not install the mouse software (driver) from Microsoft when you got the
mouse because you did not care about using custom features. You have been using the
generic mouse software for Windows. List all of the troubleshooting steps you would do
before declaring that the mouse is defective.

A wireless mouse can be very portable and effective in our day to day work on the computer but can develop problems. one of the problem you might come across is that it suddenly stop working. this can be caused by either a software or hardware issue.Possible software issues:Corrupt drivers Faulty operating systemPossible hardware issues:Weak batteryFaulty dongleFaulty USB portsFaulty components on the mouse panel This might not be the end for your wireless mouseBelow are list of troubleshooting stepsCheck switchReplace batteryUninstall drivers and reinstallupdate drivers (if any available update)Reinstall OScheck dongleTry on another computer